Terms & Conditions

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  • Date: ………………………
  • ConciergeIreland.com (The Company)
  • (The Client) …………………………………………………………………………..
  • ( The Service) …………………………………………………………………………
  • (Date of Provision of service) ………………………………………………………
  • (Fee, exclusive of expenses as defined in the Proposal) ……………………..
  • (Settlement Date) ………………………………………………………………………

1 - lnterpretation

1.1 In this contract the following words shall have the following meanings:.

“Client” means the person, firm or company named in and/or by whom or on whose behalf this contract is signed.

“Company” means ConciergeIreland.com

“Contract” means the terms and conditions set out in this document and (unless the context otherwise requires) include the terms outlining the Service contained in Schedule 1 (the proposal) and the special terms and conditions contained in Schedule 2, attached (terms of payment - relative to each service provided)

“Service” means any service provided by the Company as specified in Schedule 1 of the proposal, attached.

“Force Majeure” means Act of God, explosion, flood, tempest, fire or accident; war or threat of war, sabotage, insurrection or civil disturbance; acts, restrictions, regulations, bye-laws, prohibitions, or measures of any kind whatsoever of any government or agency thereof or any local authority, strike, lock out or any industrial action or trade union dispute whether involving employees of the Company or of a third party, technical difficulties of any nature; adverse weather, closure of airports, variation in transport or performance arrangements or any other event similar or not which is beyond the reasonable control of the company.

1 .2 Any references in this contract to any provision of a statute, statutory instrument or regulation shall be construed as a reference to that provision as amended or extended at the relevant time.

1.3 The headings in this document are for convenience of reference only and will not effect their interpretation.

2. Contract Formation

2.1 This Contract shall comprise solely of these general terms, the details of the Service specified in Schedule 1 (the proposal), and the special terms specified in Schedule 2 and will come into existence and become binding on the Company and the Client when signed by or on behalf of the Company and the Client

3. Service

3.1 The Client engages the Company to provide the Service detailed, and in the manner outlined in Schedule 1 3.2 The Client should give all necessary information relating to the Service which the Company may require within a sufficient time to enable the Company to Manage the Service in accordance with its obligations as described

4. Price

4.1 The price payable to the Company by the Client for providing the Service described will be as specified and will be payable in accordance with special terms contained in Schedule 2.

4.2 Details of any deposits payable by the client, the dates and manner in which any payments or part payments have to be paid and the consequences of the Client failing to comply with same or cancelling a Service are specified in the special terms contained in Schedule 2

4.3 The Company reserves the right by giving notice to the Client at any time before the Service to increase the price of the Service to:

4.3.1 Reflect any increase in the cost to the Company which is due to any Factor beyond the control of the Company (such as without limitation, any foreign exchange fluctuation, currency regulation, alteration of duties, significant increase in the costs of communication, transport location , performers costs, labour, materials, or other like costs)

4.3.2 Reflect any change in the timing or nature of the Service which is requested by the Client and agreed to by the Company.

4.3.3 As a result of any delay caused by any instructions of the Client.

4.3.4 Reflect any failure by the Client to give the Company adequate information or instructions or to make payments as required by the special terms contained in Schedule 2.

5. Changes, Alterations or Cancellations

5.1 If the Client wishes to make any changes in the timing, itinerary, size, or nature of the Service the Company will, if reasonably practical endeavour to facilitate or accommodate the Client subject to the Client paying all resultant increases in the price (if any) and agreeing to comply with any changes in the special terms relating to deposits, part payment schedules or cancellation.

5.2 The Client acknowledges and accepts that certain Services can only be managed when the Company receives an adequate number of bookings for each Service if the number of bookings is inadequate, this may result in cancellation of a Service or part of a Service. In these circumstances (and without prejudice to clause 5.3) the Company reserves the right in its absolute discretion to alter, change, curtail, or cancel, any such Service If this occurs the provisions of clause 5.3 will apply.

5.3 The Company reserves the right to alter, curtail or cancel at any time an Service but will do so only where it is not reasonably practical to provide the Service as originally envisaged or where Force Majeure occurs. lt will take all reasonable steps to notify the client without delay. If prior to the commencement of a Service there is a cancellation or an alteration, change or curtailment of a substantial or a material nature the Company will if at all reasonably practical, offer in lieu an alternative Service of at least similar standards to the original.

5.4 lf alteration, change or curtailment should occur, it being other than of substantial or material nature, the Company shall use reasonable endeavours to minimise the inconvenience and disturbance (if any) caused to the Client.

5.5 If a situation of Force Majeure arises and if as a result there is any alteration, change, curtailment or cancellation of any Service, the Client will not have any claim of any kind against the Company and will not be entitled to any compensation, damages, rebates or refunds of any moneys from the Company whatsoever.

6. Travel

6.1 It is the duty of the client to check and ensure that the travel documents sent by the Company conform with the clients requirements, and that all necessary other travel documents have been obtained by the Client and are valid and effective.

6.2 It is the clients sole duty to ascertain the exact time and date of departure and to comply with any airport regulations or carrier requirements.

6.3 Any travel schedules given by the Company will have been supplied by the transport operators involved and are subject to alteration. The Company cannot accept any responsibility for such schedules or for any alterations or for any consequences following or following from them.

7. Exclusions and Limitations

7.1 The Company’s employees and agents are not authorised to make any representations concerning the Service unless confirmed by the Company in writing. In entering into this contract the Client acknowledges that it does not rely on, and waives any claim for breach of any representations not so confirmed in writing.

7.2 The Company will arrange ticket bookings and reservations only as agents for the Client who accepts them subject to the terms of this Contract and those of each of the concerns with whom the Company may make arrangements for the Client.

7.3 The Company will not be responsible for the behaviour, or for any act or omission whether it be tortious or criminal or otherwise, of the employee of the client company or any sub-Contractor, guest or person attending at or participating in any Service.

7.4 The Company shall not be liable to the Client for any loss or damage whatsoever or howsoever caused arising directly or indirectly in connection with this Contract or the Service. Notwithstanding the generality of the above, the Company expressly excludes liability for consequential loss or damage to the equipment or property of the client or its guests (whether or not the same be in the Companies care, custody or control or for loss of profit, business or goodwill).

7.5 The Client to the extent (if any) that it is “dealing, as a consumer” within the meaning of the Sale of Goods and Supply of Services Act 1980, acknowledges that the Client understands the exclusions and limitations and that they are fair and reasonable in the circumstances.

7.6 For the avoidance of doubt, the company will be expressly exempt from all liability and responsibility and for any loss, damage, delay or misdirection of luggage or personal items of the client or of any of its guests.

8.Complaints

8.1. If a Client has a reasonable complaint the Company will use its best endeavours to resolve the matter.

8.2 As a condition precedent to any liability of the Company in respect of any such complaint the Client must give the Company full details of the complaint in writing within not later than 5 working days following the end of the provision of the Service in question.

9.Arbitration

All disputes which arise between the parties in connection with this Agreement, or the subject matter of this Agreement, shall be decided by an arbitrator agreed by the parties or, in default of agreement, appointed by the President for the time being of the Law Society of Ireland or in the event of his being unwilling or unable to do so by the next senior officer of the Society who is willing and able to make the appointment provided always that these provisions shall apply also to the appointment (whether by agreement or otherwise) of any replacement arbitrator where the original arbitrator (or any replacement) has been removed by order of the High Court, or refuses to act, or is incapable of acting or dies. The Arbitration shall be held in Dublin and shall be governed by Irish Law.

10.Waiver

10.1 A waiver by the Company of any of the terms of this contract will not constitute a general waiver.

10.2 No waiver by the Company of any breach of the provisions of this Contract by the client shall be considered as a waiver of any subsequent breach of the same or any other provision.

11. Notice

11.1 Any notice required to be given by the Company or the Client to the other under this contract will be in writing and addressed to the other party at its registered office or its place of business or home address as appropriate.

12. Severance

12.1 lf any provision of this contract is held to be invalid or unenforceable in whole or in part the validity of the other provisions of this Contract and the remainder of the provision in question will not be effected.

13. Governing Law

13.1 The Contract will in all respects be governed by and construed in accordance with the laws of the Republic of Ireland.

Acceptance of Final Proposal

I accept the concept presented in this proposal No…………….. as a basis for the Service described. Any changes to the format of the Service as described here, including date, numbers participating, and venue will be communicated to ConciergeIreland.com in writing as soon as is practicable.

I agree that I have read the attached terms and conditions, and agree to be contractually bound by them.

I note the terms of deferment and cancellation.

I authorise ConciergeIreland.com to represent ……………………….
in organising the Service described in proposal no. ………
making all necessary bookings and arrangements on………………………….’s behalf.

Signed by or for and on behalf of

……………………………………… The Client

Signed………………………………………..

duly authorised officer Position

…………………………………………

Company Registered address:

Date:……………………………………………………

Signed for and on behalf of Concierge Ireland Limited - The Company

Signed Duly authorised officer Position.

Date…………………….

Concierge Ireland Limited
9 Clifton Tce, Monkstown, Co. Dublin
Tel: 01-2783735
Fax: 01-2803688
Email: info@conciergeireland.com
Website: www.conciergeireland.com